09804nam#a2200865#i#4500001000500000005001700005008004000022020002300062041000900085044000900094080007400103084004200177084005800219084005200277084014200329084007900471084006100550100007400611245007900685260004400764300001200808500073100820510014601551510011301697510012001810510016101930510021302091510009902304510011302403510011202516510018302628510026502811510040103076510015903477510011603636510015703752510011203909510014404021510014304165510009704308510013704405510013904542510014804681510013704829510034304966510014205309510015805451510012705609510010705736510016405843510011106007510020906118510010206327510011806429510012806547510013906675510012906814510015206943510010807095510014807203510013007351510015207481510011207633510015607745510011907901510012808020510011808148510011208266510013308378510012508511510012008636510013208756533003308888856001708921149220240419160511.5 20171116d2017####ek#y0engy0150####ca##$a978-5-369-01641-10#$aRUS##$axxu##$aСтатистика. Демография. Социология. 31##$aСоциология. 39.03.012okso##$aПрикладная социология. 73162tbk##$aСоциология бизнеса. 79062tbk##$aСоциология сфер социальной жизни, социальных явлений и институтов. 04.512grnti##$aСоциология личности и поведения. 04.612grnti##$aПрикладная социология. 04.812grnti#1$aPivovarov, Aleksandr Mihaylovich$aSaint Petersburg State University00$aBusiness communication: socio-psychological aspects. Tutorial.$cTextbook1#$aMoscow$bPublishing Center RIOR$c2017##$a145 p.##$aThe purpose of studying this tutorial is to increase the level of communicative competence in business communication. The focus is on the basic type of business communication - business conversation. Exhaustively covers all its stages - establishing contact, orientation in the problem, discussion and decision-making, as well as the opposition of manipulating and assertive behavior. The training manual is intended for students enrolled in the master´s level in the direction of "Sociology" (39.04.01). It can be used for training of master students and other social and managerial skills.$abusiness communication, social communication, communicative competence, manipulation, assertive behavior$a10.12737/222280#$aAzarnova A.N. Poedinok s ten´yu: protivostoyanie manipulyativnomu vozdeystviyu [Tekst] / A.N. Azarnova. — M.: Eksmo, 2010. — 496 s.0#$aAzarnova A.N. Metod rolevoy igry v treninge [Tekst] / A.N. Azarnova. — SPb.: Rech´, 2011. — 352 c.0#$aBaeva O.A. Oratorskoe iskusstvo i delovoe obshchenie [Tekst] / O.A. Baeva. — Mn.: Novoe znanie, 2001. — 328 s.0#$aBaksanskiy O.E. Kognitivno-sinergeticheskaya paradigma NLP: Ot poznaniya k deystviyu [Tekst] / O.E. Baksanskiy, E.N. Kucher. — M.: URSS, 2010. — 184 c.0#$aBakhtin M.M. Sobranie sochineniy v semi tomakh. T. 6. Problemy poetiki Dostoevskogo. Raboty 1960–1970 gg. [Tekst] / M.M. Bakhtin. — M.: Russkie slovari; Yazyki slavyanskoy kul´tury, 2002. — 800 s.0#$aBern E. Igry, v kotorye igrayut lyudi [Tekst] / E. 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Trening vliyaniya i protivostoyaniya vliyaniyu [Tekst] / E.V. Sidorenko. — SPb.: Rech´, 2001. — 256 s.##$aThere is an electronic copy4#$ariorpub.com