LDR 00654naa#a2200181#i#450# 001 EN\RIOR\bibl\69051 005 20240519162835.7 011 ## _a2409-6024 100 ## _a20230805b2023####ek#y0engy0150####ca 102 ## _aRU 200 1# _aBusiness analysis for developing effective ITSM solutions using a stakeholder approach _eJournal article 210 1# _aMoscow _cPublishing Center RIOR _d2023 215 ## _a8 с. 608 ## _aJournal article _2local 675 ## _aЭкономика. Народное хозяйство. Экономические науки. 33 _z 700 #1 _aKazakova _gNataliya Aleksandrovna 700 #1 _aKim _gNikita Vyacheslavovich 856 4# _ariorpub.com _u