00476naa#a2200169#i#4500001001900000005001700019011001400036100004100050101000800091102000700099200008800106210004100194215001000235608002700245700001800272856001600290EN\RIOR\bibl\1347220240428222457.7##a2409-6024##a20161102b2016####ek#y0engy0150####ca0#aRUS##aRU1#aMethods of assessing the quality of services: comparative analysiseJournal article1#aMoscowcPublishing Center RIORd2016##a8 с.##aJournal article2local#1aVatolkinagN 4#ariorpub.com