@article{Sokolov2019characteristics,, author={Sokolov, Y.I. and Galaburda, V.G. and Lavrov, I.M. and Averyanova, O.A.}, title={CHARACTERISTICS, FEATURES AND DIRECTIONS OF DEVELOPMENT OF THE QUALITY MANAGEMENT SYSTEM OF TRANSPORT COMPANIES}, journal={Russian Journal of Management}, publisher={Publishing Center RIOR}, year={2019}, pages={51-55}, volume={7}, issue={2}, }