TY JOUR TI Development of competences of personnel of service and sales network of the Russian automobile companies in the context of requirements of the standard GOST P ISO 9001-2015 KW personnel KW automobile company KW automobile dealer KW competence KW quality management KW corporate training. JO Russian Journal of Management AU Fedoskina, L.A. PY 2017 IS 5 PB Publishing Center RIOR