%0 Journal Article %T Development of competences of personnel of service and sales network of the Russian automobile companies in the context of requirements of the standard GOST P ISO 9001-2015 %A Fedoskina, L.A. %K personnel, automobile company, automobile dealer, competence, quality management, corporate training. %J Russian Journal of Management %D 2017 %N 5 %P 8 %I Publishing Center RIOR